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April Newsletter 2015

Welcome to our April newsletter.


We have a full training programme available on Learning Together. If you still have not registered for LDU Community online please contact and we will be happy to help.




This years’ conference was held at the Gosforth Park Marriott Hotel.  Upon evaluating the event it was apparent that services prefer the half day rather than the full day which we have held in the past.

Speakers this year were Ann Brown and Michele O’Brien (Service User Wellbeing), Andrew Colvin (Staff Wellbeing) and two members of staff from LDU – Louise Aisbitt and Tracey Horseman (Care Certificate / moving forwards).  All speakers received a more than satisfactory rating.

Looking at the data collated from delegates they felt the conference overall was more than satisfactory.

Comments from the day included – “Very Informative”, “Interesting choice of speakers”, “Half day worked well”, “Great venue”, “Excellent”.

LDU Community staff are delighted with the turn out and the comments received from the evaluations.

Please see full report attached.




Did you know that individuals are now able to register themselves on Learning Together?


Managers no longer need to complete ‘new starter’ forms, then wait for us to send you user names — individuals can now set up their own accounts directly onto the system! It takes seconds to do, and your account is active immediately.


A couple of things to note before your staff do this:

  1. Please make sure the manager of the service, or whoever will be the authorising manager, has an account already – if your staff apply for any courses that require manager approval, they will need to be able to select the correct person to authorise their booking.
  2. An email address is now required for each individual. This can be work or personal – this is by far the most effective way to make use of the full benefits of LDU Community Online – they will receive confirmations of bookings, reminders for courses that they’ve booked onto, and notifications of changes or cancellations of courses. If individuals don’t have email addresses, it is very quick and easy to create their own, via Yahoo, Google, Hotmail, etc.


As always you can contact and we will be happy to help.




As you know the Care Certificate was introduced in April 2015 and it is now the expectation of all those working as healthcare assistants and adult social care workers to undertake this learning as part of their induction programme. The Care Certificate was created as a result of the Cavendish Review which was published in July 2013.


The 15 standards that make up the Care Certificate replaces the earlier induction programmes: Common Induction Standards (CIS) and National Minimum Training Standards (NMTS).


Who does the Care Certificate apply to?

You will be expected to undertake the Care Certificate if you are new staff / new to care or employed as:

Care Certificate Workbook

To be awarded the Care Certificate you must meet all of the outcomes and assessment requirements.  It is the employers responsibility to assess new staff (or staff returning after a career break) and whilst they do not need to be an assessor, they must be competent and aware of how to assess.


LDU Community have delivered 2 support sessions for managers.  If you are interested in attending a session, please contact Janine Fish  We are also running a standardisation session on 24th June at Choppington.  If you would like a place on this event then please apply via Learning Together.





Julia Marley and Janine Fish are now certified trainers available to deliver Parkinson’s Awareness sessions.

These are now available to book via Learning Together.






Changes to Safeguarding Adults Guidance and Training


The Care Act 2014 comes into force in England on April 1st 2015 and will see some significant changes to how the Local Authority will provide social care services.


Existing Safeguarding Adults policies and procedures will be updated to reflect the new guidance within the Act.  This will result in changes to Safeguarding Adults Awareness Training to include the new definition of abuse and to increase the categories of abuse.  As a result of this all of our provider partners will need to ensure that their own policies and procedures are reviewed to reflect the National and Local guidance.


We will keep you updated as to when the new Safeguarding Adults guidance is available but in the meantime if you have any queries in  this respect please contact Leigh Waller either by e-mail at or by telephone on 01670 629041.


If you provide in-house Safeguarding Adults Training please ensure your materials/resources are updated.  Once again please contact Leigh Waller if you need any guidance or support in this area.

NEW!  Safeguarding Adults Multi Agency Ten Step Procedural Guidance – March 2015


Northumberland Safeguarding Adults Board has published its final guidance for safeguarding adults in Northumberland.  This is in line with the implementation of the new Care Act 2014 on 1st April 2015.

As a provider of care and/or support services you need to ensure your organisational policy and procedure match this guidance.  To access a copy of the document please click on the link below.


In addition, we are also able to confirm that both North Tyneside Council and Northumberland County Council have a joint Safeguarding Adults Policy which allows for some consistency in protocols when working cross boundary.  Use the link above to access the full policy document.



NEW!  Criminal Justice and Courts Bill – 2015


In response to the events at Mid Staffordshire NHS Foundation Trust the Department of Health has been working to improve patient safety through the development of legislation to protect against ill treatment and wilful neglect.  This is legislation separate to Section 44 Offences under the Mental Capacity Act and would affect both heath and adult asocial care services.  It is thought that the new legislation will be included in the Criminal Justice and Courts Bill sometime during 2015.


To learn more about this and what it means for your organisation and staff click on the following link:



This qualification is ideal for individuals seeking to develop their skills, knowledge and confidence to mentor people as part of their normal working role.

This qualification will be completed over a period of 6 months 1 day a month.  Learners need to complete all 6 dates.

Learners will need to provide a diary of evidence of a minimum of 30hrs of formal mentoring in the workplace.


If you’d like to learn a bit more about a learners perspective of undertaking the Mentoring qualification, as well as some of the benefits gained, Kay Rogerson has written a blog about her experience, it’s available on Learning Together, just click on the “Blogs” button from the home page.


If you’re interested in mentoring, please log onto Learning Together and add your name to the waiting list, when we receive enough interest we’ll arrange a start date.







COURSES – Online and Classroom


Did you know we have a number of e-Learning packages available on Learning Together? These are a few available to access now – right click on the link then click “Open Hyperlink”.

Introduction to Manual Handling objects

Information Security & Governance

Fire Safety Awareness

Food Safety Level 2

Equality & Diversity

Nutrition Awareness

Person Centred Planning Awareness

Dementia Awareness

Epilepsy Awareness

End of Life

Childrens Autism Awareness

Learning Disability Awareness

Compliments and Complaints


Verification of Death


New courses – coming soon

Tissue viability awareness

Alzheimers awareness


Falls awareness

Foot care awareness (toe nail cutting)


We’re constantly developing new programs – if your service needs anything specific that’s not currently offered, let us know and we’ll see what we can do.


There are face to face courses available over the next couple of months with places available


JuneSA Awareness 

SA Level 2

Emergency 1st Aid

CPR & Anaphylaxis



JulySA Awareness

Fire Warden

Emergency 1st Aid



To apply for any of the above courses, please right click on the link then select “open hyperlink”


If you don’t have your log in details and would like to apply, please contact LDU Community on 01670 629033 or email and we’ll be happy to help.