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November 2012

Welcome to the second edition of the Learning and Development Training Bulletin for Adult Social Care Practitioners within the community services business unit.


Training Bulletin (September 2012 – March 2013)


We are aiming to use this Training Bulletin to bring you up-to-date information about important training opportunities and associated information for adult social care practitioners within the community services business unit. Our strategy is to plan to meet established, identified training needs, but also to respond flexibly and transparently to additional training requests which may be made to the service.


Training Courses Available (September 2012 – March 2013)


Applications for Courses:

The majority of courses provided by our training team should be applied for via the Learning and Development Unit at Merley Croft, Morpeth:-


E- mail:      Tel. No:     01670 629033

For internal staff, we are happy to receive an email to request a place on the course, as long as it has the relevant details, regarding your name, job role and workplace address.  This can then be sent to your manager for approval and then forwarded to Learning and Development Unit.


Exceptions: Applications do not have to be completed for team based training sessions


Please note:  It is important that you check each course flyer for the appropriate application process as some courses must be applied for via the Cobalt Training Team or if you are employed by NCC, via Learning Together.


Our Internal Procedures for course co-ordination have been reviewed and several new processes have been implemented.  We will endeavour to advertise courses not less then 8 weeks before the event date and will review and re-advertise (if applicable) at 6 weeks.  At this stage, courses will be cancelled or postponed if numbers are below the class minimum.  It is therefore essential that you apply for spaces as soon as course flyers are advertised.



We are about to send out a Training Needs Analysis to all our Care Management/Care Co-ordination Teams.  We are seeking information from your Managers about the training you need for the forthcoming year and also to consider any specific training needs that may be identified.  This information is vital to enable us to source, plan and deliver appropriate training to meet the needs of the adult social care workforce.


Illegal Money Lending

With an estimated 310,000 households in theUKborrowing from unlicensed lenders or loan sharks as they are more commonly known, illegal money lending is a problem across the country.


Illegal money lending is a crime which can have a hugely detrimental impact on the emotional and mental well being of victims.


Many victims will have the need for increased support and intervention particularly those most vulnerable and therefore this issue has safeguarding implications.


We ran two introductory Awareness sessions in July and both were well attended with attendees evaluating the course as ‘excellent’ and very relevant in relation to care management/care co-ordination work.


NAPPI (Non-Abusive Psychological and Physical Intervention)

Earlier this year a number of adult social care staff undertook an intensive 8 day Train the Trainer programme to enable and develop new approaches for working with people with challenging behaviour.  This Training is referred to as NAPPI.  Since April we have trained  223 staff working in Learning Disability services to implement the NAPPI approach and already positive results are starting to be recognised in practice.


NAPPI was developed in Americain 1977 and NAPPI UK Ltd was formed in 1995 and has gained accreditation with the British Institute of Learning Disabilities.


NAPPI focuses on the assessment, prevention and management of confused, unpredictable and aggressive service users and is specifically designed to train staff to:


We hope to be able to advertise Level 1 sessions in the near future and would encourage anyone who works with challenging service users to attend.



PREVENT is one part of CONTEST – the Home Office Counter Terrorism Strategy and focuses on the need to prevent vulnerable people being drawn into terrorist-related activity.  The Home Office has already acknowledged that the expertise of policing, local authorities and community organisations are key to effective preventative work and organisations commissioned to provide care and support to vulnerable people are in a position of great influence.  The Health & Social Care sector are key partners in delivering the PREVENT Strategy.


The Dept of Health, in conjunction with the Home Office, has developed an Awareness raising workshop referred to as HealthWRAP (Working to raise awareness of PREVENT) and we are in the process of arranging PREVENT Awareness Workshops for the New Year. These workshops fit with the principles of Safeguarding Practice and therefore will be beneficial to all Care Management/Care Co-ordination staff.


Safeguarding Adults and Children – combined Training

We are currently developing a joint awareness training programme to cover both safeguarding adults and children with the intention to offer this to the smaller voluntary sector working in Northumberland.


Our colleagues in children’s services already work closely with the voluntary sector and this initiative has developed as a result of the ever increasing need for basic awareness training, but with limited resources, this sector often misses out on the opportunity to attend separate training already provided.  The intention is that this training will be jointly facilitated by Voices Northumberland and LDU to ensure the Voluntary sector have fair and equal access to training opportunities that are otherwise often oversubscribed by our commissioned partners.


Mental Capacity Act – Train the Trainer

MCA Legislation has a major impact on the services of the adult social care sector and thus, basic awareness training has proved to be in very high demand.  Whilst we do provide Awareness sessions for staff we cannot meet the demand for the same from the Private, Voluntary and Independent sector.


As a result, we sought expressions of interest from our PVI partners and have been delighted with the demand for a Train the Trainer programme.  This will enable many providers to carry out this awareness training within their own services as and when need dictates.  We have developed a 2 day programme and have confirmed attendance from 22 of our provider organisations and already we have interest for another course which we will run as part of the 2013 – 14 LDU Community Training Catalogue.


Please note – this programme is only available to our Provider Partners and NOT our own Staff.


Appropriate Adult Practice

We are still intending to schedule two Appropriate Adult Training Sessions before April 2013. We have ascertained that 17 people who have acted in this role have yet to receive training, and we aim to cover the training needs of any new staff members.


Thereafter an annual session should be run to ensure that the training needs of new recruits are met.


We are also intending to assess levels of interest for a bi-annual forum. The purpose would be to allow for discussion and peer support relating to this area of work. This would support practice development, and the sharing and examination of concerns. A member of theLearning and DevelopmentUnit Staff would support these meetings, in co-operation with one of core team of Appropriate Adult Facilitators.


Information will be circulated as soon as firm arrangements are made.


Working with Carers

Our Carers & Partnerships Manager, Michele O’Brien, will soon be able to offer a new programme of training concerning Working with Carers.


Carers’ Needs Assessment and Health Check

A pilot of this session has already been run for the Learning Disability Teams. This includes an introduction to the new carers’ self- assessment document and demise of the CM2c. It also clarifies the use of personal budgets for carers and address issues regarding the payment of family carers from a service user personal budget. The session offers an update on resources to support carers and provides an opportunity for staff to voice opinions regarding carer support issues. Michele is now going to offer this to the remaining Adult Social Care Teams between November 2012 & March 2013 and has already booked several dates.


Young Carers

This session will consider the importance of identifying children and young people for whom the disability of a parent or sibling has an impact upon their life chances. We will consider the role of Adult Services in supporting young carers, partnership arrangements with Children’s Services and support options.


Older Carers (also supported by Ann Brown, Valuing People Co-ordinator)

This session will explore the needs of older carers, the importance of assessment with an emphasis upon health and wellbeing. We will look at the issues around mutual caring, carers and safeguarding, and the specific support needs of this group, including planning for the future, palliative care planning and support when caring ends.


MARAC (Multi-Agency Risk Assessment Conference)

We have previously organised a number of MARAC Awareness sessions in the last year and these have been very well attended.  We are currently working with CEASE 24 who provide the IDVA (Independent Domestic Violence Advisor) service and work very closely with individuals who have experienced domestic abuse.  We are hoping to co-facilitate some further MARAC sessions with the staff from CEASE 24. This collaboration has begun and we will be setting up dates later in the near future.


Domestic Abuse Awareness

We are currently working on an awareness programme around domestic abuse, which will compliment the MARAC training and provide staff with additional training, to enable them to effectively support individuals who may be experiencing domestic abuse.


Furthermore the need to provide domestic abuse awareness has emerged from the Governments recently published Call to End Violence Against Women and Girls (VAWG) action plan and the implementation of Statutory Domestic Homicide Reviews (DHR). The VAWG looks at awareness training being essential for front line practitioners.


Risk Revisited Workshops

Previously we ran Risk Revisited Workshops that were delivered on a team basis. We are now running four locality based sessions early in the New Year. The rationale for this decision is that not all teams accessed the sessions, and some team members missed the opportunity due to leave, duty commitments etc. There is no need to repeat this for those who have already attended. These sessions are slightly shorter both in recognition of the acute demands on staff time at present, and the fact that elements can be condensed based on our previous experience. The Flyers are now circulating and give an outline of contents.

1. West : DeneParkHouse, Hexham        29th January 2013   13:00 -16:30

2. North: LindisfarneAnnexe, Alnwick        14th February 2013   9:30 – 13:00

3. Central/South: Blyth Community EnterpriseCentre       19th March 2013   13:00 – 16:30

4. Central/South: Choppington Welfare Club    26th March 2013     13:30 – 17:00




Currently we have rolling programmes throughout the year for both medical and non medical devices.


There is work going on to finalise competencies for the high to medium risk devices which will be available very soon. Assessment of competencies will be completed by health professionals who have had further training.


The RMP31 policy is currently being harmonised to incorporate community equipment. The policy describe the process for ensuring that all staff are trained to safely use therapeutic equipment appropriate to their role in line with NHSLA risk management strategy.


In April 2013 there will be a catalogue with a full year’s diary of all the dates available for staff to attend both medical and non medical device training. This will enable staff to book on sessions well in advance and plan for the year ahead.


For further information on courses dates and times please email or call the Learning and Development Unit at Merley Croft



National Capability Framework for Safeguarding Adults

In 2010, Bournemouth University, Centre for Post Qualifying Social Work, produced a draft Competence Framework for Safeguarding Adults.  This was developed after consultation from a wide range of professionals across health and social care and findings from CQC inspection reports and various Serious Case Reviews, to identify emerging themes on Safeguarding Adults activity.  From this, the framework has moved towards the concept of ‘capability’ to reflect changes in professional developmental pathways and in May 2012 the final edition was produced – National capability Framework for Safeguarding Adults.


The framework identifies each capability as being a combination of skills, knowledge and experience expected of individual staff which aims to ensure that such qualities inform Safeguarding practice commensurate with an individuals’ occupational role and responsibility.


We have adopted the Capability Framework and are using this to aide the Training Strategy Review for Safeguarding Adults.  All Safeguarding Adults training will meet the Capability Framework requirements for individual roles and responsibilities.


Safeguarding Adults Training Strategy 2013 – 2016

The current Safeguarding Adults Training Strategy for Northumberland is under review and we are working closely with the Safeguarding Adults Team and our Partners on the Safeguarding Adults Board.  We need to ensure that our future training plan is fit for purpose in an ever changing social care climate and to ensure it offers a range of opportunities to support practitioners in their day to day practice.


Already we have identified numerous topics for further development and hope to have the final Training Strategy completed in early 2013.


Safeguarding Adults Annual Report 2011 – 2012

In June 2012, the Safeguarding Adults Annual Report was finalised for the period April 1st 2011 and 31st March 2012.  This report gives great detail about the work of the Safeguarding Adults Team and Board and highlights recent cases.




Caring for our Future, White Paper & the  Draft Care and Support Bill

The ‘Caring for our future’ White Paper sets out the Governments vision for the reform of the current care and support system inEnglandandWales.


The draft Care and Support Bill aims to create a single modern piece of law for adult care and support, replacing complex and outdated legislation.


It is anticipated that legislative changes will come into effect from 2015 once the Bill has been passed through parliament beginning in Autumn 2013.


The White Paper and the Care and Support Bill will have a major effect on our services and therefore you are encouraged to seek further information.


To find out more follow the link below:


Care and Support Bill 


ISA – Duty to Refer – Disclosure and Barring Service

The existing process for Vetting and Barring employees is set to change in September 2012.  The Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA) will be combined together and referred to as the Disclosure and Barring Service (DBS).  Organisations that employ staff to undertake Regulated Activity working with vulnerable adults or children, now have legal responsibilities to comply with the requirements as laid out in the Safeguarding Vulnerable Groups Act (2006) and the Protection of Freedoms Act 2012.


To find out more follow the links below:


Disclosure and Barring


The Contented Dementia Trust

The Contented Dementia Trust (CDT) promotes a simple, person centred and sensitive method of working with people suffering from dementia, (known as the SPECAL method).


To find out more about the CDT and this approach follow the link below:


Contented Dementia Trust